corinna

What payment methods can I use on the platform?

Does the buyer know my financial grade?

How do I have to follow up on my leads?

Explanation of your clients’ statuses

What is the difference between lead, member and seller?

How is my commission calculated?

How can I manage different offices and users?

Can I add more than one company as partner to the platform?

What is the difference between “Reserve a lead” and “Register a new seller”?

Explanation of non-convertible reasons of leads

Explanation of invoice statuses of your client

I have invested in invoices that have not yet been paid. What actions are you taking?

Is it normal that the invoices that I invested in are not paid on due date?

Do you charge interest for late payment when invoices are past due date?

How can I download an overview of all my purchased invoices that were not paid until now?

Do I get a compensation when my purchased invoice has been paid later than expected?

Where can I see the current status of my (unpaid) invoices?

What happens when a claim is opened for an unpaid invoice?

In cases of non-payment, do you chase the debt?

How does Edebex follow up with the debtor of an invoice?

How can I see the status of my invoices offered for sale?

Explanation of invoice statuses on Edebex

Explanations of Edebex sale statuses

Where on the platform should I disclose my UBOs and directors?

What happens if I do not disclose my UBOs and directors within the time limit allowed?

What is the time limit for disclosing my UBOs and directors?

Why do I need to disclose my UBOs and directors?

What does UBO mean?

How are debtors awarded their credit rating?

What do I need to do if I have accidentally reimbursed the seller instead of the buyer?

What are the benefits of using Edebex for debtors?

As a debtor, do I have to pay Edebex registration fees?

How can I be sure that the money will be transferred to the debt’s buyer?

Do I need to give my account number to the debtor to enable them to make payment to me?

Into which account should I pay the purchase price of the receivable?

What is the split in my portfolio between accounts receivable insured at 70% and those insured at 90%?

How does diversification work in my investment portfolio?

What is the minimum investment amount on Edebex?

How do I buy an invoice on Edebex?

What are the benefits for me as a buyer?

To what extent am I covered if the debtor does not pay?

If recovery proceedings have to be initiated, is it European or Belgian law that applies?

What annual yield might I expect?

How am I reimbursed by the debtor?

How do you assess the debtor’s creditworthiness?

Do I need a new bank account to pay over the debt to the seller?

What types of debit/credit card are accepted on the platform?

What is the cost of buying an invoice on Edebex?

Do I have to have a business registration number to become a buyer of invoices on Edebex?

How do I put an invoice up for sale on Edebex?

Isn’t using Edebex likely to make my customers worried about my financial position?

What does Edebex do if my debtor does not settle the receivable?

What happens if my debtor does not pay?

Why is my debtor not eligible for invoice selling?

How is my customer’s credit rating calculated?

My customer objects to the sale of its invoice, can I still sell it all the same?

Will you always notify my customer that the debt has been assigned?

What happens if my invoice is not bought?

Can I sell invoices not denominated in euros?

My invoice has been declined because it is “non-compliant”. What does that mean?

What is the maximum number of invoices that can be offered for sale?

What types of invoice are not permitted on the platform?

What types of invoice can be offered for sale on Edebex?

When I put an invoice up for sale, must I give the VAT amount?

Is there a maximum invoice amount?

Is there a minimum invoice amount?

Will the price at which I sell my invoice be the same as the invoice total?

How long does it take for me to receive my cash?

What is assignment of a debt?

What is a debt/receivable?

Where is Edebex based?

Can everyone with access to the site see that I am selling an invoice?

How is your site protected against hacking attempts?

What risks do I run by using Edebex?

Will my personal data be circulated beyond the site in any way?

I want to buy invoices. How do I account for the gain that I make from buying accounts receivable?

I am an invoice seller. How do I account for the discount that I have allowed to the buyer when selling my invoice?

Why sell my invoices?

As a seller, what benefits do I get from using Edebex?

What is the difference between traditional factoring and Edebex?

What type of buyer will buy my invoice?

I am offering another invoice from the same debtor for sale. Does the debtor need another audit?

Does the buyer have access to my company’s data?

Does Edebex operate as a factoring company?

Do I have to pay a retention deposit?

When do I have to pay the fees for selling an invoice?

How much will registration on Edebex cost me?

My company operates in the construction, caretaking or food industries. Am I subject to any particular rules?

My company is based abroad, but many of my invoices are in euros: can I register on Edebex?

Do I need to register on the platform to run a full online simulation?

My company is a micro-business/SME. Can I use the platform?

Is there any contractual time period when I register on Edebex?

What information must I provide to register on Edebex?

Do I need to submit my company’s annual accounts or turnover?