Edebex offers investors the service to follow up on their unpaid invoices from beginning to end. This service is free of charge as each investor only has to pay the annual membership fee of 150€. In addition, Edebex ensures transparency by regularly informing investors about the actions taken and the current status of an invoice.
All this now happens online in your Edebex account and no longer via email. In doing so, we respond to a concern of a large part of our investors who requested to reduce the email traffic concerning their invoices.
Where to find it?
1. In your Edebex account, go to “My Portfolio”.
2. Filter your invoices by status. To see the invoices that have not been paid after due date, select either “Due”, “Due +5 days”, “Due +15 days”, “Due +25 days” or “In claims”.
3. Click on an invoice that appears in the list for more information.
4. Now you will get a detailed description of the current status of this invoice. Should you have any questions, our support team will be happy to help you.
