How does Edebex follow up with the debtor of an invoice?

The standard follow up by Edebex during the first 25 days after the due date is as follows:

  • Due date – 10 days: phone call follow up in case of a new debtor or a seller with a new debtor.
  • Due date + 5 days: written reminder 1
  • Due date + 6 days until the case is closed or transferred: continuous active follow up via telephone or email
  • Due date + 15 days: written reminder 2
  • Due date + 25 days: written reminder 3, with – in some cases – the collection of interest fees on late payments.