What payment methods can I use on the platform?
Our platform currently accepts only payments by debit/credit card (Bancontact, Visa, American Express and MasterCard) and Payconiq.
Does the buyer know my financial grade?
Potential buyers going onto our platform can view the invoice amount and your financial grade. They do not, however, have access to your name until after buying the receivable. This allows maximum confidentiality to be maintained as regards all persons who do not actually buy the receivable.
How do I have to follow up on my leads?
When you reserve a lead on the platform, it must first be approved by Edebex. If the company meets the conditions and has not been registered on the platform yet, the lead will be converted and can become a seller of invoices. Leads are kept open for 60 days. If the registration of the company […]
Explanation of your clients’ statuses
Submitted Your client has been entered in our system and will be processed by our team. Tel Presentation Held Your client has received a presentation of our services. Meeting Scheduled A meeting (either by telephone or in person) with your client has been planned. Meeting Done A meeting (either by telephone or in person) with […]
What is the difference between lead, member and seller?
A lead is a client that is not yet registered on the Edebex platform. You can add a new lead by using the category “Reserve a lead”. Afterwards, we will follow up on the company and it will either get the status “won” or “lost”. You can see the number of your converted leads on […]
How is my commission calculated?
Your commission consists of two components: Commission on service fees: The first part of your commission is a percentage of the service fee that you receive for each invoice that is successfully sold on the platform. Thus, the higher the invoice amount, the higher your commission. Membership commission: The second part of your commission is […]
How can I manage different offices and users?
For each of your companies that you registered on the platform, you have the possibility to add several offices and users. Manage my offices 1. You can access the overview of your offices by clicking on “My offices” in the top menu bar. 2. If you want to add a new office, use the button […]
Can I add more than one company as partner to the platform?
Of course! You can add as many companies as you want as a partner. To do so, follow the steps below: 1. Click on “Add a company” in the top menu bar. 2. Select “Distribute Edebex services” and fill in the information required about the company. Then click on “Continue”. 3. The company will be […]
What is the difference between “Reserve a lead” and “Register a new seller”?
Reserve a lead: If you have a client that is interested in selling invoices with Edebex, you can reserve the lead for you on the platform. However, it is possible that the company is not eligible for using the Edebex services and cannot become a seller. You can simulate an offer for this lead to […]
Explanation of non-convertible reasons of leads
1st invoice refused The lead stopped the collaboration with Edebex due to the refusal of his or her first invoice. Did not want to be contacted The lead specifically said that he or she did not want to be contacted or his or her email address and/or phone number was not known. Does not meet […]
Explanation of invoice statuses of your client
On hold Edebex is waiting for additional information or documents from your client before processing can be continued. To submit Your client created a draft invoice to sell, but it was not yet sent to the platform as some information is missing or the fee payment is not completed. Pay fees We have received the […]
I have invested in invoices that have not yet been paid. What actions are you taking?
1. Anticipate When the Edebex algorithm calculates the price for an invoice, it takes into account that it has not yet been paid. As your return depends on the difference between the purchase price of the invoice and the amount financed, we try to anticipate the payment behaviour of the debtor as good as possible. […]
Is it normal that the invoices that I invested in are not paid on due date?
When buying invoices, an investor must understand that is normal that they can be paid late. This is the reason why we don’t work with private individuals since they are often not aware of this fact. The national average of overdue days for paying invoices in Belgium and France is around 20 days. At Edebex, […]
Do you charge interest for late payment when invoices are past due date?
We demand interest for late payment after having sent a third reminder to the debtor 25 days after due date. However, these are not always charged in reality: Sometimes they are mentioned in negotiations with a debtor to finally receive payment in an amicable manner. This is the preferred way over a legal procedure which […]
How can I download an overview of all my purchased invoices that were not paid until now?
1. In your Edebex account, go to “My Portfolio”. 2. Filter your invoices by status. To see the invoices that have not been paid after due date, select either “Due”, “Due +5 days”, “Due +15 days”, “Due +25 days” or “In claims”. 3. Now all invoices that have not been paid until now appear in the […]
Do I get a compensation when my purchased invoice has been paid later than expected?
Our algorithm calculates the return for each invoice you buy, taking into account the expected payment behaviour of the debtor. If we already worked with the debtor before, we can calculate an approximate payment date based on previous transactions. In the case of a new debtor, we make use of an average number of days. […]
Where can I see the current status of my (unpaid) invoices?
Edebex offers investors the service to follow up on their unpaid invoices from beginning to end. This service is free of charge as each investor only has to pay the annual membership fee of 150€. In addition, Edebex ensures transparency by regularly informing investors about the actions taken and the current status of an invoice. […]
What happens when a claim is opened for an unpaid invoice?
1. Opening of the claim file by Euler Hermes As soon as a claim file has been opened, the unpaid invoice will be passed on to the credit insurer who continues to follow up on the case. We will inform you every 30 days whenever we receive an update on the case from Euler Hermes […]
In cases of non-payment, do you chase the debt?
Edebex operates as a service provider which takes care of all administrative management related to the purchase and follow-up of an invoice. In the event of non-payment, we follow up the unpaid debt and keep you informed of its current status.
How does Edebex follow up with the debtor of an invoice?
The standard follow up by Edebex during the first 25 days after the due date is as follows: Due date – 10 days: phone call follow up in case of a new debtor or a seller with a new debtor. Due date + 5 days: written reminder 1 Due date + 6 days until the […]
How can I see the status of my invoices offered for sale?
Did you know that you can see the status of your invoice at all times in your Edebex account? Learn here how it works. Where to go? 1. Go to https://my.edebex.com and enter your user name and password in order to log in to your account. 2. When you are on your profile, click on […]
Explanation of invoice statuses on Edebex
Underwriting: The invoice is being processed by our services. For purchase: This invoice was subject to a positive audit and was assigned to you through exclusive allocation. You have 12 hours to purchase the invoice. After 12 hours, the invoice is allocated to another investor. Transfer cash: You have confirmed that you want to purchase the invoice […]
Explanations of Edebex sale statuses
On hold: Edebex is waiting for additional information or documents before processing can be continued. For more information, please contact the customer service. To submit: You have created a draft invoice to sell, but it was not sent to the platform yet as some information is missing or the payment of the fee is not completed. Pay […]
Where on the platform should I disclose my UBOs and directors?
Just go to the ‘Log in‘ tab. Log in and click on your company name. Select ‘Beneficial owners & directors‘ from the list that appears. That will then take you to the UBO page. To add a beneficial owner or director, click on ‘Edit UBO or director‘ and ‘Add UBO or director‘ and fill in […]
What happens if I do not disclose my UBOs and directors within the time limit allowed?
If you do not disclose your UBOs and directors within the time limit, we will be obliged to suspend your access to our platform until the matter is rectified.
What is the time limit for disclosing my UBOs and directors?
As a member of the Edebex platform, you have 30 days after notification to disclose the data on your UBOs and directors. If you have not yet registered on the platform, you have 30 days from the date on which your account is actually set up.
Why do I need to disclose my UBOs and directors?
The organisations and persons applying the law on preventing the financial system from being used for purposes of money laundering and financing terrorism (Belgian Law LBC/FT) are legally required to identify and check the identity of UBOs and directors in their business dealings. These organisations are identified in articles 2 and 3 of the LBC/FT […]
What does UBO mean?
The acronym UBO means Ultimate Beneficial Owner (‘bénéficiaire effectif’ in French) within the meaning of the law of 11/01/1993. The ultimate beneficiary of a legal entity is the natural person who, acting alone or in conjunction with others, directly or indirectly, in law or in fact, is responsible for the ultimate control of the company. […]
How are debtors awarded their credit rating?
The debtor’s creditworthiness is calculated by our credit insurer Euler-Hermes, which conducts a detailed assessment of the debtor’s financial position based on their track record of payment behaviour, on published figures, and on various other ratios. In addition to this assessment, Edebex carries out its own evaluation based on over 100 criteria.
What do I need to do if I have accidentally reimbursed the seller instead of the buyer?
Since you have been officially notified that the receivable had been assigned, it is your responsibility to make payment to the right creditor. However, under Edebex’s General Terms and Conditions, the seller undertakes to repay the whole amount of the receivable immediately to the buyer in the event of errors. If that does not happen, […]
What are the benefits of using Edebex for debtors?
Using Edebex can bring debtors certain benefits. For example, it is possible for the debtor and the buyer of the invoice to agree a longer payment term.
As a debtor, do I have to pay Edebex registration fees?
No, you do not have to pay registration fees for the Edebex platform. Only sellers and buyers of accounts receivable have to pay a subscription. All you have to do is pay your invoice on the due date.
How can I be sure that the money will be transferred to the debt’s buyer?
Edebex has received accreditation from the National Bank of Belgium to set up a secure client account. Edebex therefore operates under the supervision of the National Bank of Belgium: your money can be transferred to this client account with complete safety, so that Edebex can then reimburse the buyer.
Do I need to give my account number to the debtor to enable them to make payment to me?
No. The debtor makes their payment to Edebex’s client account (authorised and supervised by the National Bank of Belgium), from which the money will be immediately retransferred to you. This procedure minimises the risk of payment errors.
Into which account should I pay the purchase price of the receivable?
The amount must be paid on the Edebex third-party account : IBAN: BE13 3630 6160 4639 BIC: BBRUBEBB This account is controlled by the National Bank of Belgium. It will be clearly communicated during the buying of an invoice. Edebex will transfer the sum to the seller.
What is the split in my portfolio between accounts receivable insured at 70% and those insured at 90%?
Each portfolio comprises: A minimum of 1/3 of invoices insured at 70% A maximum of 2/3 of invoices insured at 90%
How does diversification work in my investment portfolio?
Edebex works on a customised allocation system. At the time of registration, you specify the amount you want to invest, together with the maximum and minimum amounts of the invoices to be bought. Then, when an invoice meets your criteria, we use our diversification grid. More specifically, to allocate the invoice to you, we follow […]
What is the minimum investment amount on Edebex?
The ideal minimum investment is €100,000. This optimises the diversification of your investment.
How do I buy an invoice on Edebex?
Edebex works on a customised allocation system. At the time of registration, you specify the amount you want to invest, together with the maximum and minimum amounts of the invoices to be bought. When an invoice that meets your criteria is offered for sale, we send you an email. From that time, you have 12 […]
What are the benefits for me as a buyer?
By buying invoices on Edebex, you gain access to simple, profitable and safe investment channels. Furthermore, you will be helping to fund the economy while at the same time assisting businesses with their cash flow requirements. For further information, click here.
To what extent am I covered if the debtor does not pay?
In the event of non-payment, the credit insurer Euler-Hermes covers you for repayment of between 70% and 90% of the purchase price, depending on the debtor’s credit rating.
If recovery proceedings have to be initiated, is it European or Belgian law that applies?
In the event of recovery proceedings, Belgian law applies.
What annual yield might I expect?
Annual yield for buyers is on average 6%.
How am I reimbursed by the debtor?
You buy the invoices you wish on the platform. To simplify the process, Edebex takes care of the transfer of the funds. Whenever an invoice is paid by the debtor, the money goes through the third-party Edebex account and is then transferred to your own account.
How do you assess the debtor’s creditworthiness?
The debtor’s creditworthiness is assessed in two steps: A first analysis is based on the credit rating produced by our credit insurer Euler Hermes, the global leader in credit insurance. The credit rating must be equal to or above the minimum required by Edebex. If the rating is below, the debtor is immediately refused. If […]
Do I need a new bank account to pay over the debt to the seller?
There is no need to set up a new bank account to make payment. You can simply make a bank transfer from your business bank account.
What types of debit/credit card are accepted on the platform?
We currently accept only Visa or MasterCard-type debit/credit cards.
What is the cost of buying an invoice on Edebex?
As a buyer, you simply pay your annual subscription to our platform: €150 exclusive of VAT per year.
Do I have to have a business registration number to become a buyer of invoices on Edebex?
To be able to register on our platform, it is necessary to have a business registration number in one of the following countries: France, Belgium and the Netherlands, Luxembourg, Germany, the United Kingdom or Italy.
How do I put an invoice up for sale on Edebex?
Once your registration is complete, log onto your Edebex account with your username and password (see confirmation email) by clicking on ‘My Edebex‘. Click on ‘Sell invoice‘ and then enter the required information about your invoice.
Isn’t using Edebex likely to make my customers worried about my financial position?
Quite the opposite: using Edebex is more a sign of good financial management, as good management of your working capital is crucial to the long-term prospects of your business.
What does Edebex do if my debtor does not settle the receivable?
Firstly, Edebex starts with a “soft” debtor reminder and follow-up procedure, mainly by email and telephone. If that procedure does not produce results, Edebex will initiate formal litigation proceedings.
What happens if my debtor does not pay?
When you assign a receivable, you no longer own it, unless there is a clause setting out specific provisions in the event of non-payment. That is not the case at Edebex: once the receivable has been sold, you are no longer involved.
Why is my debtor not eligible for invoice selling?
The acceptance of a receivable depends on two factors: The credit rating awarded by our credit insurer: this rating is based on the track record of payment behaviour, the size of the company, its annual accounts and certain other ratios An additional assessment carried out by Edebex.
How is my customer’s credit rating calculated?
Our credit insurer Euler-Hermes, which conducts a careful assessment of your customer’s financial position, calculates your customer’s credit rating. In addition to this assessment, Edebex carries out its own assessment based on over 100 criteria.
My customer objects to the sale of its invoice, can I still sell it all the same?
The legislation on which the debt purchase is based (Articles 1690 et seq of the Civil Code) gives the debtor no active role. It cannot therefore object to its invoices being offered for sale (unless there is a contract between the seller and the debtor that clearly stipulates that debts may not be assigned).
Will you always notify my customer that the debt has been assigned?
Yes, we always notify your customer that the debt has been assigned because this is a legal obligation. A debtor must always be notified that its creditor has changed.
What happens if my invoice is not bought?
This never happens. In 100% of cases, the invoices approved by Edebex are sold on our platform.
Can I sell invoices not denominated in euros?
At present, we accept only invoices denominated in euros.
My invoice has been declined because it is “non-compliant”. What does that mean?
Your invoice may be declined on our platform for a variety of reasons: it is not genuine; there is a link between your company and the debtor; the goods have not yet been delivered, or the services have not yet been rendered … This list is by no means comprehensive: we assess each invoice on […]
What is the maximum number of invoices that can be offered for sale?
There is no limit on the number of invoices. You can offer as many invoices for sale as you like.
What types of invoice are not permitted on the platform?
We do not accept: – invoices issued to public sector debtors – invoices for payments on account – invoices not denominated in euros – invoices issued to debtors who are not established in one of the following countries: Belgium, the Netherlands, Luxembourg, Germany, the United Kingdom, France, Monaco, Italy and Gibraltar.
What types of invoice can be offered for sale on Edebex?
All invoices for payment of goods delivered and/or services rendered, provided they meet the following criteria: – the VAT-inclusive total of the invoice must be greater than €5,000, – the period between the invoice’s issue date and the due date must be at least 20 days and at most 120 days, – the debtors must […]
When I put an invoice up for sale, must I give the VAT amount?
When selling your invoice, you must give the total amount of the invoice that your customer has to pay to you. If it includes VAT or other taxes, you must give the total amount inclusive of all taxes.
Is there a maximum invoice amount?
There is no maximum amount for selling an invoice. However, for the invoices of over €100,000, we ask you to contact us before offering them for sale.
Is there a minimum invoice amount?
The minimum amount for an invoice to be sold on Edebex is €5,000 inclusive of VAT.
Will the price at which I sell my invoice be the same as the invoice total?
The actual amount of the invoice and its sales price are two different things. Your invoice will be sold at an amount lower than the invoice total in order to generate a return for the buyer. Don’t hesitate to run a simulation of an invoice sale on the site to find out exactly what you […]
How long does it take for me to receive my cash?
Once your invoice has been approved by our staff, it is bought within one day by an investor. The whole assignment process on average takes 72 hours.
What is assignment of a debt?
A debt assignment is a legal action taken to transmit the ownership of a debt to a third party, by agreement between the creditor and this third party. The debtor has no active part to play in this. However, the debtor must be notified of the assignment of its debt to a new creditor.
What is a debt/receivable?
A debt is a right by which a person called “the creditor” can demand payment or an asset from another person, “the debtor”, at a specific time. A debt is therefore a liability that a debtor must pay to a creditor.
Where is Edebex based?
Edebex is a Belgian company located in Brussels. Our address is: Omega Court. Rue Jules Cockx 10 bte 2 1160 Brussels Belgium
Can everyone with access to the site see that I am selling an invoice?
No. Neither your name nor that of your customer will appear on the platform. At Edebex, we believe that the financing choices you make are a matter for you only. Neither your name nor your customer’s will appear anywhere. Even potential buyers on the platform can only see the invoice total, its due date and […]
How is your site protected against hacking attempts?
Our IT staff take care of protecting your data and use the most up-to-date software for this purpose.
What risks do I run by using Edebex?
As a seller, your risk is nil once the invoice has been accepted and sold. Indeed, the invoice is no longer legally your property and you no longer have any administrative or recovery hassles. As a buyer, depending on the receivable chosen, it is insured at 70% or 90% by Euler-Hermes, our credit insurer. Although […]
Will my personal data be circulated beyond the site in any way?
No. All data submitted on our platform is strictly confidential and is used only for the correct administration of your transaction.
I want to buy invoices. How do I account for the gain that I make from buying accounts receivable?
The gain counts as financial income. It must therefore be recorded in your income statement in a category 75 account (sundry operating incomes).
I am an invoice seller. How do I account for the discount that I have allowed to the buyer when selling my invoice?
The difference between the amount of your receivable and its selling price counts as a financial expense. This expense must be recognised in your income statement in a category 65 account (sundry operating expenses).
Why sell my invoices?
Imagine if your company could immediately recover the total of all invoices due. That becomes possible by selling them on Edebex. This enables you to: quickly optimise your cash position. You no longer have to wait 30, 60 or 90 days for payment of your invoices. concentrate on your core business due to no longer […]
As a seller, what benefits do I get from using Edebex?
The Edebex solution can improve your cash flow fast: the money for your invoices is available within 72 hours. Furthermore, you can sell invoices regardless of your financial position: only your debtor’s creditworthiness is taken into account. What’s more, the costs of using the platform are completely clear and transparent. Finally, you never need to […]
What is the difference between traditional factoring and Edebex?
Edebex Traditional providers o Access to our service regardless of your financial situation o Choose which and how many invoices you want to sell o Sell your invoice in a few clicks on our smart online platform o Receive up to 100% financing for your invoices o The risk of insolvency of your client is […]
What type of buyer will buy my invoice?
All the buyers on our platform are private companies looking for flexible investment for their cash.
I am offering another invoice from the same debtor for sale. Does the debtor need another audit?
We always do an audit on every new invoice on our platform to ensure that it is genuine. The debtor therefore has to respond.
Does the buyer have access to my company’s data?
On our platform, registered buyers have access to the invoice total, the due date, the financial grade of your customer as well as their country of origin. But buyers do not have access to names before buying the invoice.
Does Edebex operate as a factoring company?
Unlike a factoring company, the Edebex solution: requires no security or guarantees; does not require any commitment regarding volume; does not compile a credit record. Furthermore, if the customer does not pay, we do not return the invoice to you for you to recover it. Once the invoice is sold, we take care of everything, […]
Do I have to pay a retention deposit?
No. Unlike specialist factoring companies, we do not take any retention deposit.
When do I have to pay the fees for selling an invoice?
When you sell your first invoice on the platform, you have to pay all the fees (listing fee, service fee and insurance fee) in advance. When you have successfully sold multiple invoices for the same client on our platform, only the fixed fee (listing fee) needs to be paid upfront. The variable fee (service fee […]
How much will registration on Edebex cost me?
Registration on our platform, both for sellers and buyers of accounts receivable, costs €250 exclusive of VAT per year. This sum covers the charges for managing your account.
My company operates in the construction, caretaking or food industries. Am I subject to any particular rules?
If your company is in the construction, caretaking/security or meat industries, the amount of pre-funding of the invoice is restricted to 50%. Article 30b of the law of 27 June 1969 on workers’ social security imposes an additional obligation on your debtor. The debtor is required, at the time of paying the invoice, to check […]
My company is based abroad, but many of my invoices are in euros: can I register on Edebex?
Only companies registered in Belgium, Luxembourg, the Netherlands, Portugal and France can register on the platform as sellers of accounts receivable.
Do I need to register on the platform to run a full online simulation?
The invoice selling simulation available on our site is free of charge and there is no need to register on our platform to access it. We do, however, ask you for your email address to prevent our site becoming overloaded. Click here for the link to the simulation.
My company is a micro-business/SME. Can I use the platform?
All businesses can use our platform for buying and selling commercial debts, so SMEs and micro-businesses that need ready cash can sell their invoices on Edebex with no problems.
Is there any contractual time period when I register on Edebex?
No. When you register on Edebex, there is no commitment to a contractual time period in which a specific volume of invoices must be offered for sale. Please note, however, that your registration on our platform – which is needed to buy invoices or put them up for sale – is valid for one year […]
What information must I provide to register on Edebex?
To register you need: A scan of the front and back of your identity card If you are not the manager/director of the business, a power of attorney and a scan of the front and back of the identity card of the company’s manager Your business registration number Confirmation of your agreement to our general […]
Do I need to submit my company’s annual accounts or turnover?
Edebex focuses on the financial situation of your debtor/customer and not on that of your business. We therefore do not ask you to provide information of this type.