How do I have to follow up on my leads?
When you reserve a lead on the platform, it must first be approved by Edebex. If the company meets the conditions and has not been registered on the platform yet, the lead will be converted and can become a seller of invoices. Leads are kept open for 60 days. If the registration of the company […]
Explanation of your clients’ statuses
Submitted Your client has been entered in our system and will be processed by our team. Tel Presentation Held Your client has received a presentation of our services. Meeting Scheduled A meeting (either by telephone or in person) with your client has been planned. Meeting Done A meeting (either by telephone or in person) with […]
What is the difference between lead, member and seller?
A lead is a client that is not yet registered on the Edebex platform. You can add a new lead by using the category “Reserve a lead”. Afterwards, we will follow up on the company and it will either get the status “won” or “lost”. You can see the number of your converted leads on […]
How is my commission calculated?
Your commission consists of two components: Commission on service fees: The first part of your commission is a percentage of the service fee that you receive for each invoice that is successfully sold on the platform. Thus, the higher the invoice amount, the higher your commission. Membership commission: The second part of your commission is […]
How can I manage different offices and users?
For each of your companies that you registered on the platform, you have the possibility to add several offices and users. Manage my offices 1. You can access the overview of your offices by clicking on “My offices” in the top menu bar. 2. If you want to add a new office, use the button […]
Can I add more than one company as partner to the platform?
Of course! You can add as many companies as you want as a partner. To do so, follow the steps below: 1. Click on “Add a company” in the top menu bar. 2. Select “Distribute Edebex services” and fill in the information required about the company. Then click on “Continue”. 3. The company will be […]
What is the difference between “Reserve a lead” and “Register a new seller”?
Reserve a lead: If you have a client that is interested in selling invoices with Edebex, you can reserve the lead for you on the platform. However, it is possible that the company is not eligible for using the Edebex services and cannot become a seller. You can simulate an offer for this lead to […]
Explanation of non-convertible reasons of leads
1st invoice refused The lead stopped the collaboration with Edebex due to the refusal of his or her first invoice. Did not want to be contacted The lead specifically said that he or she did not want to be contacted or his or her email address and/or phone number was not known. Does not meet […]
Explanation of invoice statuses of your client
On hold Edebex is waiting for additional information or documents from your client before processing can be continued. To submit Your client created a draft invoice to sell, but it was not yet sent to the platform as some information is missing or the fee payment is not completed. Pay fees We have received the […]