Does the buyer know my financial grade?

Potential buyers going onto our platform can view the invoice amount and your financial grade. They do not, however, have access to your name until after buying the receivable. This allows maximum confidentiality to be maintained as regards all persons who do not actually buy the receivable.

Why did I not receive the entire sales price on my bank account?

If the service and insurance fees for an invoice have not been paid in advance, they will be deducted from the sales price when we transfer the money to you. You will be notified at the end of the selling process if this is the case. Another situation where the amount that you receive on […]

What is a compensation?

In some cases, we make a compensation on your invoice (according to our general conditions). This means that we don’t transfer the entire sales price to your account because we deduct a certain amount that you owe to us or the buyer of a previous invoice you sold. There are several possible reasons for a […]

How can I see the status of my invoices offered for sale?

Did you know that you can see the status of your invoice at all times in your Edebex account? Learn here how it works. Where to go? 1. Go to https://my.edebex.com and enter your user name and password in order to log in to your account. 2. When you are on your profile, click on […]

My clients normally get a discount on cash payment of their invoices. Is it possible to offer the invoice for sale on the Edebex platform after the activation time of the cash discount?

Edebex does not accept any invoices issued with a discount for cash payment. Indeed, our investor pre-finances an invoice based on its nominal amount. This means that the purchase price of an invoice (its nominal value minus the discount granted to our client) is calculated by taking into account the nominal value of this invoice. […]

A potential client has a rating higher than 4/10. Can I therefore assume that the invoice will certainly be financed on the Edebex platform should I indeed close a deal with this new client?

No, an acceptable rating means that our credit insurer has classified your client as insurable and that a coverage by our investor is possible if the invoice is sold. The actual sale of the invoice depends on the result of the internal and external audit we conduct for every invoice. The invoice will only be […]

Why does Edebex contact my client?

When you submit an invoice issued on behalf of a new client, we contact them by phone. We do this for two reasons. First of all, we would like to explain to the client how Edebex works (commercial approach). In the next step, we want to get in touch with the persons that are authorized […]

Explanations of Edebex sale statuses

On hold: Edebex is waiting for additional information or documents before processing can be continued. For more information, please contact the customer service. To submit: You have created a draft invoice to sell, but it was not sent to the platform yet as some information is missing or the payment of the fee is not completed. Pay […]

How do I put an invoice up for sale on Edebex?

Once your registration is complete, log onto your Edebex account with your username and password (see confirmation email) by clicking on ‘My Edebex‘. Click on ‘Sell invoice‘ and then enter the required information about your invoice.

What happens if my debtor does not pay?

When you assign a receivable, you no longer own it, unless there is a clause setting out specific provisions in the event of non-payment. That is not the case at Edebex: once the receivable has been sold, you are no longer involved.

How is my customer’s credit rating calculated?

Our credit insurer Euler-Hermes, which conducts a careful assessment of your customer’s financial position, calculates your customer’s credit rating. In addition to this assessment, Edebex carries out its own assessment based on over 100 criteria.