In some cases, we make a compensation on your invoice (according to our general conditions). This means that we don’t transfer the entire sales price to your account because we deduct a certain amount that you owe to us or the buyer of a previous invoice you sold.
There are several possible reasons for a compensation:
- Your client paid on your account instead of on the Edebex third-party bank account for a previously sold invoice. The buyer of this invoice has to be reimbursed.
- Your client deducted a credit note from the payment of a previously sold invoice. The buyer has to be reimbursed for the remaining amount.
- Your client contests a previously sold invoice. The buyer of this invoice has to be reimbursed.
- The necessary fees were not deducted from a previously sold invoice. The fees will be deducted from the next invoice.