Do you need any help using the platform?
Edebex has implemented some very useful tools to help you on your way. Tooltips: When you hover over certain words or elements on the screen, you will see a description. If you see an icon with an i, you can also click it for more information. ‘Need Help?’ popup: in the bottom right corner of your […]
How to subscribe to the platform ?
There are three ways to access to the subscription form. From our website https://edebex.com/ by clicking on “subscription”. From the page https://my.edebex.com by clicking on “subscribe”. By clicking directly on the link https://my.edebex.com/#/signup Fill in the form.
How to choose my password ?
Your password must contain at least 8 characters including at least: one number one capital letter one small letter one special character. For the special charactecter, please choose from: { } ( ) [ ] # : ; ^, . ?! | & _ ` ~ @ $ % / \ =+-* ” ‘. Please […]
When a debtor pays their invoice, do they pay it to the investor’s account or to the Edebex account?
All payments pass through third-party accounts of Edebex which come under the control of the National Bank of Belgium (NBB). Edebex may receive payments to these accounts as long as the sums received are immediately paid to the final beneficiaries. This means that if Edebex was to become bankrupt, these third-party accounts would remain outside […]