{"id":5642,"date":"2016-10-28T13:58:26","date_gmt":"2016-10-28T13:58:26","guid":{"rendered":"https:\/\/help.edebex.com\/pourquoi-edebex-contacte-t-il-mon-client\/"},"modified":"2016-10-28T13:58:26","modified_gmt":"2016-10-28T13:58:26","slug":"pourquoi-edebex-contacte-t-il-mon-client","status":"publish","type":"post","link":"https:\/\/help.edebex.com\/fr-lu\/prefinancer-fr-lu\/pourquoi-edebex-contacte-t-il-mon-client\/","title":{"rendered":"Pourquoi Edebex contacte-t-il mon client ?"},"content":{"rendered":"<p>Lorsque vous soumettez une facture \u00e9tablie au nom d&#8217;un nouveau client, nous le contactons par t\u00e9l\u00e9phone.<\/p>\n<p>Nous faisons cela pour 2 raisons. D&#8217;abord, nous souhaitons expliquer le fonctionnement d&#8217;Edebex au client (approche commerciale). Ensuite, nous souhaitons entrer en contact avec les personnes qui sont habilit\u00e9es \u00e0 r\u00e9pondre \u00e0 notre e-mail d&#8217;audit, et nous souhaitons conna\u00eetre les processus de paiement de votre client.<\/p>\n<p>Avant que nous puissions mettre une facture en vente, votre client doit valider notre e-mail d&#8217;audit. Nous lui posons 4 questions:<\/p>\n<ul>\n<li>La facture est-elle r\u00e9elle ?<\/li>\n<li>Le montant et la date d&#8217;\u00e9ch\u00e9ance sont-ils exacts ?<\/li>\n<li>Les travaux\/marchandises ont-ils \u00e9t\u00e9 fournis ?<\/li>\n<li>Avez-vous l&#8217;intention de contester la facture ?<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Lorsque vous soumettez une facture \u00e9tablie au nom d&#8217;un nouveau client, nous le contactons par t\u00e9l\u00e9phone. Nous faisons cela pour 2 raisons. D&#8217;abord, nous souhaitons expliquer le fonctionnement d&#8217;Edebex au client (approche commerciale). Ensuite, nous souhaitons entrer en contact avec les personnes qui sont habilit\u00e9es \u00e0 r\u00e9pondre \u00e0 notre e-mail d&#8217;audit, et nous souhaitons conna\u00eetre [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[281,280],"tags":[],"class_list":["post-5642","post","type-post","status-publish","format-standard","hentry","category-fonctionnement-edebex-prefinancer-fr-lu","category-prefinancer-fr-lu"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pourquoi Edebex contacte-t-il mon client ? - Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.edebex.com\/fr-lu\/prefinancer-fr-lu\/pourquoi-edebex-contacte-t-il-mon-client\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pourquoi Edebex contacte-t-il mon client ? - Help\" \/>\n<meta property=\"og:description\" content=\"Lorsque vous soumettez une facture \u00e9tablie au nom d&#8217;un nouveau client, nous le contactons par t\u00e9l\u00e9phone. 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